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Special Programs & Student Support

Behavior De-escalation & Supports

Behavior and Classroom Management

Our goal is to provide quality staff development and technical assistance to help families and schools positively change student behavior and improve student achievement.

Training and support focuses on providing positive behavior interventions and supports for all students including students with disabilities. This program supports all processes and principles addressed in the Texas Behavior Support Initiative.

Technical Assistance: Behavior Supports and Guidance for Students with Disabilities

Team Members

Melondy Moore
Program Coordinator
mmoore@esc5.net
(409) 951-1736

Suzanne Martin
Program Coordinator
suzannemartin@esc5.net
(409) 951-1784

The image shows the CPI logo with a colorful, abstract flower design and the letters 'CPI' in blue.

“Managing challenging behavior in children and teens is a skill. The key to that? Giving staff the behavior management skills they wish they had BEFORE they entered the education field. The skills they can learn now. The skills that work for preventing, managing, and debriefing challenging behaviors.” 

Nonviolent Crisis Intervention 

  • Recognize & Respond to Crisis

  • Safe Physical Intervention

Your staff learns decision-making skills to match the level of response to the risk of the crisis, focusing on the least restrictive response to ensure the Care, Welfare, Safety, and Security of those in your care.

Verbal Intervention 

  • Recognize & Respond to Escalations

  • Completely Non-Physical Approach to Intervention

Your staff learns to recognize the stages of an escalating crisis and evidence-based techniques to appropriately de-escalate.

NCI training complies with current legislation and is evidence-based an fully accredited, so your staff can earn continuing education credits.

CPI Instructors

Killey Hays, Senior Trainer
Program Coordinator
khays@esc5.net
409-951-1745

Hannah Jobe
Program Coordinator
hjobe@esc5.net
409-951-1737

Melondy Moore
Program Coordinator
mmoore@esc5.net
409-951-1736

Corrin Gonzales
Special Programs Director
cgonzales@esc5.net
409-951-1730

Suzanne Martin
Program Coordinator
suzannemartin@esc5.net
409-951-1784

Jessica Risinger
Program Coordinator
jrisinger@esc5.net
409-951-1783

Program information from Region 5, checked September 7, 2026. View the official source page.